PROCEDURES

Our commitment is provide a complete and superior cleaning service by providing a consistently high level of performance to our clients.

We achieve this through applying some key fundamental elements to the way we conduct our operations:

QUALITY CONTROL

Attention to detail is the way we succeed. Regular inspections of the work we carry out by management and the regular communication with our clients, assist us in meeting any requirements. We only use the latest in high quality commercial cleaning equipment and solutions to ensure that the work carried out is done right the first time and according to the cleaning schedule.

PRESENTATION

We understand that the overall presentation of your premises is an important ingredient to running a successful business, particularly so where the public has access. We take a vital interest in ensuring that your business premises will always project to your clients and staff a fresh and pristine environment.

CLEANING STAFF AND SUPERVISION

Because we understand that the level of service we supply to clients depends on the overall quality of our personnel; all staff are properly screened before commencing employment and trained to meet the high standards we require. They are encouraged to take a positive role in the general standard of all work and at Cleanpro we reward staff for high levels of work. Key supervisors work together with the regular staff and encourage all to work as a team. All employees wear our uniform and display identity badges.

SECURITY

Because regular cleaning of premises is usually carried out outside normal office hours, the security of your offices is of great importance. At Cleanpro, we ensure premises are secure before, during and after work. Our policy is to highlight any problems and report to our clients on any security matters that need attention.